SPQCP measures, targets, performance and improvement measures are reinforced through;

  • Weekly Scorecard communication
  • All meetings agendas are structured around SPQCP
  • All communication centres on the theme of SPQCP
  • All performance reports are structured around plan vs. actual achievement of SPQCP

Communication and Engagement Structures

Who? Senior Leadership

  • Town Hall
  • Staff Forum
  • Supervisor
  • Newsletter

Union Management Engagement Structure

Who?
Union and Management Leadership
How?

  • Partnership Forums
  • Feedback Meetings

Operational Meetings

Who?
Line Management (Foremen, Supervisors and Senior Management)- Town Hall

How?
Line Management (Foremen, Supervisors and Senior Management)- Town Hall

  • Daily pre shift meetings
  • Weekly look ahead
  • Monthly performance meetings